Frequently Asked Questions

Our products are crafted from PLA+, a plant-based bioplastic derived from renewable sources like corn starch and sugarcane. PLA+ is biodegradable under industrial composting conditions and is one of the most eco-friendly materials available. It produces a beautiful, smooth finish that looks and feels premium.

All products are designed and 3D printed in Austin, Texas, USA. Every piece is crafted in our own workshop, from digital design to finished product. We are proud to support American craftsmanship and local manufacturing.

Since every item is made to order, please allow 3-5 business days for production. After that, Standard shipping takes 5-7 business days ($8.99, or free on orders over $75) and Express shipping takes 2-3 business days ($14.95).

We offer a 30-day return policy on all unused items in their original packaging. We also offer free exchanges within 30 days. To start a return or exchange, email support@storyhomedecor.com with your order number.

Each product comes in multiple curated color variants that have been carefully selected to complement modern interiors. Simply select your preferred color on the product page. If you need a custom color for a large order, reach out to us and we will see what we can do.

Yes! Sustainability is at the core of everything we do. Our plant-based PLA+ material is biodegradable, our made-to-order model means zero waste from overproduction, and our local manufacturing in Texas keeps shipping distances short. We are committed to beautiful design that does not cost the earth.

Yes! We offer special pricing for interior designers, architects, stagers, and wholesale buyers through our Trade Program. Visit our Trade Program page or contact us at support@storyhomedecor.com for details on volume discounts and designer perks.

Caring for your pieces is simple. Dust regularly with a soft, dry cloth. Avoid placing items in direct sunlight for extended periods, as prolonged UV exposure can cause fading over time. Do not submerge in water or place in a dishwasher. With basic care, your pieces will look beautiful for years.